Summary of “Living with Dolly Parton”

He grew up when times were tough and people like him worked themselves out of poverty and into the good life, just like Dolly Parton.
Dolly Parton began building her empire in the same years that workers watched the regional manufacturing economy crumble with every plant closure.
To work at Dollywood, workers must “Display” and “Live out” the principles: “Patient, kind, humble, respectful, selfless, forgiving, honest, and committed with a positive attitude and good judgment to make sound decisions.” Along with asking workers to “Lead with love,” Dollywood’s operators refer to the workers as “Hosts.” According to Vice President of Human Resources Tim Berry, “We want to treat [visitors] like they’re a guest in your home.”
On its website, Dollywood touts as employee benefits events where workers are treated “Like family” and the experience of “Working with friends.” In material benefits, they offer access to a 401(k) program for qualifying workers, and, for full-time, year-round staff and full-time seasonal workers, health insurance options.
On employee reviews across several websites, some workers suggest a gap between Dollywood’s vision of a seasonal labor force that is working to supplement other income and workers who are struggling to make ends meet.
“They work the living heck out of people for minimum wage basically. They make millions and pay pennies for the people that make them successful,” one worker stated, summing up the American economy.
Over the years, Dolly Parton has explained that her own family members work at the theme park and that she opened it to bring jobs to the region.
Parton has cast Dollywood workers as “My real people,” the hillbillies from which she sprang and to whom she is giving back, while HFE touts itself as a successful family business that follows Christian values.

The orginal article.